B1ZTalk to usThe CRM for garage door companies
Emergency calls caught the moment they come in, technicians who get their route on their phone, and customers who know you're on the way without calling to ask.
What this fixes
Emergency calls going to a competitor
A stuck door is a now problem. Whoever didn't answer within two minutes lost the call. The assistant catches the enquiry, establishes door type and fault, and puts it in the queue.
Dispatch done in your head
The system proposes a whole day's route per technician from the open calls and their locations, and you approve it in a click. The technician gets the route on their phone with multi-stop navigation in one link.
Customers calling to ask where the tech is
An automatic update when the technician is on the way. Fewer inbound calls that produce no revenue.
No record of what was replaced
Every call stores what was done, which part was replaced and photos from site — available in a second when that customer comes back a year later.
Common questions
How do you stop losing emergency service calls?
On an emergency like a stuck door the customer calls three companies and takes the first one that answers. B1Z replies automatically by phone and text within seconds, establishes door type and fault, and opens a call in the queue even when every technician is out on a job and nobody is free to pick up.
Can the system build a day's route for a technician?
Yes. B1Z proposes whole routes from the open calls and their locations, the manager assigns a route to a technician in one click, and the technician receives multi-stop navigation in a single link along with a reminder of when to leave.
What does the customer get while waiting for the technician?
B1Z sends the customer an automatic update when the technician sets off. That removes the where-are-you calls that tie up the line and produce no revenue.
Can I see the history of previous work on the same door?
Yes. Every call in B1Z stores what was done, which parts were replaced and photos from site, linked to the customer. When that customer comes back a year later the technician sees the history before setting off.
Your system is live in 48 hours
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