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Let's set your business up on B1Z

Fill in your details and we'll set up a ready-to-work system. The only required part is your contact info — everything else is optional; fill what you have and we'll complete it together.

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Business details

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What you don't need

By default you get the whole system. Tick only what is definitely not relevant — anything can be switched back on later.

We have no field crews
We won't send quotes or invoices from the system
We won't use the dialer or video meetings
We won't use bots or automations
We won't send WhatsApp messages from the system
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What the bot says about you

This is what the system says to your customers, in your name. Without it, it cannot answer properly — so fill in what you can, in your own words.

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Website & domain

Optional

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Telephony

BYO — your own Twilio account, and the line stays yours. No account? We set one up together at onboarding. Keys can be completed later.

🔒 Secrets (tokens/keys) are optional here — you can share them in a secure call

Text-back on missed call
Answer inbound calls in-browser
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Facebook / Meta

So we can capture leads and report back what happened to them — who booked, who paid and how much. That is what makes Facebook stop buying form-fillers and start buying customers. Fill what you have; every field has a short explanation and a 'how do I get this?'.

🔒 Secrets (tokens/keys) are optional here — you can share them in a secure call

The Page the ads run from and the messages arrive at.

Only if you also advertise on Instagram or get DMs there.

The account the ads run from. Your customer and exclusion audiences are created inside it — so it must be the account you actually advertise from, not a previous agency's.

How do I get this?
  1. Open Meta Ads Manager and select the right ad account.
  2. Safest route: look at the browser address bar. It contains act=123456789012345 — that number is the id.
  3. Alternatively: the account switcher at the top shows the number under each account name.
  4. Copy the whole number (usually 15–16 digits) — with or without the act_ prefix, we add it ourselves.

The container in Events Manager that conversion events land in. Meta renamed Pixel to Dataset — same number, not two things.

How do I get this?
  1. Open Events Manager through Meta Business Suite, or go straight to business.facebook.com/events_manager2.
  2. Check the Business Portfolio selector at the top points at the right business — the wrong one looks exactly like 'no pixel'.
  3. In the side menu choose Data Sources, then your data source.
  4. The long number beside or under the name is the Dataset ID. It also appears on the Settings tab.

Roughly what a new lead is worth before you know if it closes. Meta rejects a zero-value event, so with no number here the 'new lead' stage simply isn't reported.

The currency deal amounts are reported in.

The key that lets conversion events go server-to-server, independent of the visitor's browser and of ad blockers. Without it there is no reporting at all.

How do I get this?
  1. Events Manager → Data Sources → select your data source.
  2. Go to the Settings tab.
  3. Scroll to the Conversions API section.
  4. Under 'Set up manually' click Generate access token and follow the prompts.
  5. Copy the token and keep it safe — better handed to us on a call than typed into a form.

Lets you watch events actually arrive before going live. Not required — we can generate one at setup.

How do I get this?
  1. Events Manager → Data Sources → your data source → Test Events tab.
  2. The tool generates a code. Copy it here.
  3. Keep the Test Events screen open while testing — browser events are only recorded while it is.

Not a value to paste but a one-time permission — without it, leads from Facebook/Instagram forms simply never arrive, and it looks exactly like 'no leads'.

How do I get this?
  1. Meta Business Suite → Settings → Integrations → Leads access.
  2. Click Customize access and assign the person or partner who will receive the leads.
  3. Make sure whoever connects has advertising permission on the Page (the ADVERTISE task) — not just view access.
  4. Not sure? Tick this and we'll walk through it together at setup.

Usually nothing to paste — the token is created when you approve the connection on the login screen. This field is for anyone who already generated one.

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Google & reviews

So Google learns what happened to each lead — booked, closed, and for how much. Note: three of these need you to CREATE something in the account (conversion actions), not just copy a number. Details on each field.

A 10-digit number identifying your ads account. This is where the conversions are reported.

How do I get this?
  1. Sign in at ads.google.com with the account that runs the campaigns.
  2. Click the profile picture at the top of the screen — the id appears under the account name.
  3. Copy it as shown, hyphens included. We strip them ourselves.

The id of a 'conversion action' you create in Google Ads for the first stage: a new lead arrived. Google cannot measure this itself — it waits for the system to report it.

How do I get this?
  1. First: make sure auto-tagging is on (Admin → Account settings → Auto-tagging) and that you accepted the customer data terms (Goals → Settings → Customer data terms). Without both, no import is accepted.
  2. In Google Ads: Goals → Summary → + New conversion action.
  3. Choose the offline-conversions / import-from-CRM option — not website measurement.
  4. On the next screen pick 'CRMs, files, or other data sources' then 'Track conversions from clicks' — the screen most guides omit, and the one people get stuck on.
  5. Go through the data-source step (Add data source). You may also skip it and connect later.
  6. Pick a category that fits a lead (e.g. Submit lead form) and give it a clear name like 'CRM — Lead'.
  7. For Value, enter what a lead is worth to you on average.
  8. Finish with Save and continue, then Done. Open the conversion action from the list — the address bar shows ctId=987654321. That number is the one we need. Stuck? Put the conversion action's name in the notes and we'll fetch it ourselves.

A separate conversion action for the second stage. It must be separate, not a category inside the first — Google optimises at the conversion-action level, so one action for everything means no separation between funnel stages.

How do I get this?
  1. Exactly the same flow as the previous field.
  2. Category: Book appointment. Name: 'CRM — Appointment'.
  3. Value: what a booked appointment is worth on average — higher than a lead.
  4. Copy the ctId from the browser address bar.

The final stage, and the only one of the three that carries a variable amount — the real value of each deal as recorded in the system.

How do I get this?
  1. Same flow. Category: Purchase / Sale. Name: 'CRM — Won'.
  2. For Value choose 'Use different values for each conversion' — the option that lets a different amount be sent per deal.
  3. Pick the right currency.
  4. Copy the ctId from the browser address bar.

Only if the ads account sits under a manager account — yours or an agency's. If you don't know what that is, you probably don't have one; leave it blank.

How do I get this?
  1. Have access to the manager account? Open it, click the arrow next to its name at the top — the id is under the name.
  2. Agency-managed with no access? From the ads account: Admin → Access and security → Managers tab. Linked manager accounts and their ids are listed there.
  3. If the manager account shows as a pending link request rather than linked, approve it — otherwise the id does not work.

No keys or tokens needed for Google — you just approve access once. We send you a request, or you add our address as a user on the account.

How do I get this?
  1. Option A (simplest): we send you a Google approval link and you approve it with the account that runs the campaigns.
  2. Option B: in Google Ads → Admin → Access and security → add the address we give you as a user on the account.
  3. Tick this and we'll arrange it at setup.

Unrelated to advertising — this is the link sent to a happy customer once the job is done.

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WhatsApp

Number for the bot; connected via a one-time QR scan.

Available to scan a QR to connect
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Notes